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Last updated: 2026-07-17
This policy explains how Konectus collects, uses, stores, and protects personal data. The service is operated by Konectus Technologies LLC, which is the data controller for the personal data described in this policy.
Account data, workspace settings, conversation content, contacts, integration metadata, and audit logs needed to operate the service.
To provide chat automation, secure accounts, maintain platform reliability, and fulfill legal obligations.
When you connect a Facebook Page, Instagram account, or WhatsApp Business number, Konectus receives data from Meta's platforms — such as message content, sender profile details, and the access tokens needed to send and receive messages on your behalf. We use this data solely to operate the messaging features you enable, and we handle it in accordance with Meta's Platform Terms and Developer Policies. We do not sell platform data, and we do not use it for advertising or for any purpose beyond providing the service.
To operate the service we share limited data with trusted providers who process it on our behalf:
These providers are bound by their own data-protection commitments and only process data as needed to deliver their function.
Data is retained while your account is active unless deletion is requested or legal retention is required.
You can request export or deletion of your personal data through your authenticated account endpoints. See our Data Deletion page for how to delete your data and how long it takes.
We use a small number of cookies to keep you signed in and to operate the service. See our Cookie Policy for details.
We use access controls, authentication, and infrastructure safeguards to reduce unauthorized access risks.
Questions about privacy can be sent to [email protected], or by phone and WhatsApp on +1 (407) 782-8940. Konectus Technologies LLC is the data controller for the personal data described above.