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WhatsApp is where most customers would rather talk to a business — and it is also where most businesses fall behind, because messages arrive at 11pm, on weekends, and in volumes no one can keep up with by hand.
Konectus connects to your WhatsApp number and answers on your behalf. It is trained on your own documents, prices, and policies, so replies sound like your business rather than a generic assistant — and anything it should not handle alone gets passed to a human with the full conversation attached.
Link your WhatsApp Business account from the dashboard. No code, no server to run, and your existing number keeps working exactly as it did.
Upload documents, paste your website, or write instructions in plain language. The bot answers from what you gave it instead of guessing, and says so when it does not know.
Replies go out in seconds, day or night. You watch the conversations in a shared inbox and step in whenever you want to take over.
Every conversation carries its history. When a customer comes back a week later, the bot already knows their name, what they asked about, and where things were left — so nobody has to repeat themselves to start over.
Instead of a form nobody fills in, the bot asks the questions you would ask: budget, timeline, what they are actually looking for. The answers land in your CRM attached to the contact, ready for your team to act on.
Customers pick a time without leaving WhatsApp and without a back-and-forth about availability. Confirmations and cancellations are handled automatically, and the appointment shows up on your calendar.
Handoff is one click. The conversation moves to a human with everything the bot already collected, so the customer never notices a seam — and the bot stays quiet on that thread until you hand it back.
No. Konectus connects to your existing WhatsApp Business account, and your number stays the same for customers.
That is your choice. You control the tone and the introduction, and you can have the bot say plainly that it is an assistant. Either way, a human on your team can take over any conversation at any point.
It says so rather than inventing one, and hands the conversation to your team. You can also give it specific instructions about which topics it should never answer alone.
Most businesses are live the same day. Connecting the channel takes a few minutes; the time that matters is spent giving the bot your documents and checking its answers before you switch it on.
Yes. The Starter plan is free and includes one bot with 100 messages a month, so you can test the whole flow before paying anything.