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The cost of an unqualified lead is not the lead. It is the twenty minutes someone spends finding out it was never going anywhere, multiplied by the ones that were.
Konectus asks your qualifying questions the moment an enquiry arrives, in the conversation the customer already started, and hands your team a contact with the answers attached instead of a name and a phone number.
Budget, timeline, company size, what they are trying to solve, whether they can actually decide. Whatever you would establish on a first call.
In conversation, not as a form. People answer six questions in a chat that they would abandon in a field.
The answers are saved to the contact and readable at a glance, so your team spends its calls on the enquiries that survive them.
A form asks for everything up front from someone who has not decided they are interested yet. A conversation earns each answer as it goes, which is why the completion rates are not comparable.
Enquiries do not respect office hours, and interest decays fast. Qualifying at 11pm and calling at 9am is a completely different conversation from starting from nothing at 9am.
Qualification is worthless if it lives in a chat transcript nobody opens. The answers attach to the contact record, so the picture is there before anyone reads a word of the conversation.
Someone who is not ready to buy is not necessarily never going to. They get a real answer instead of silence, and they stay a contact you can reach later rather than someone you ignored.
You define the questions that tell you whether an enquiry is worth pursuing. The bot asks them in conversation as the enquiry arrives, and saves the answers to the contact record for your team.
You control how many questions it asks and when it stops. Asked one at a time in a chat, qualifying questions read as interest rather than as an application form.
On the contact record, alongside the full conversation, so your team sees the qualification without having to read the transcript.
All of them — WhatsApp, Instagram, Messenger, Telegram, and your website chat. The same questions are asked wherever the enquiry comes from.